Contact

We are here to help with product questions, orders, shipping, and returns. Use the contact form below or reach us directly using the details provided here.

Customer Support

Email: support@lotusintent.com

We aim to respond within 2 business days. Please include your order number when contacting us about an existing order.

Business Information

Legal business name: Lotus Intent Pte INC
Registered corporate address: 1500 N GRANT ST, STE R, DENVER, CO 80203, United States

Fulfillment & Returns

Orders are fulfilled from China. The registered corporate address is not a walk-in store or return warehouse. Before returning an item, contact customer support for authorization and the applicable return instructions. Returns sent to the corporate address without authorization may not be accepted.

See our Shipping Policy and Refund Policy for complete details.